JOTO
JOTO Kiara Retro Elegant Mug Coffee Cup Set
JOTO Kiara Retro Elegant Mug Coffee Cup Set
Embrace the timeless elegance of the JOTO Kiara Retro Elegant Mug Coffee Cup Set, where traditional craftsmanship meets modern design. This exquisite collection captures the essence of retro and Chinese styles, making it a perfect addition to any kitchen or dining setting. Whether you are enjoying your morning coffee, sharing tea with friends, or simply appreciating beautiful tableware, these mugs are sure to enhance your experience.
Product Features
- Elegant Design: The Kiara mug set showcases a stunning blend of retro and contemporary aesthetics, featuring graceful curves and intricate detailing that reflect traditional Chinese artistry.
- Variety of Styles: Available in multiple eye-catching color classifications including Yuepo Haoying, Canghai Huanlan, Amber Orange Rhyme, and more, this set caters to diverse tastes and occasions.
- Exquisite Craftsmanship: Each mug is handmade, ensuring that every piece is unique. This craftsmen approach incorporates high-quality materials that enhance durability and aesthetic appeal.
- Perfect for Gifting: Packaged in a beautifully designed gift box, the Kiara mug set is ideal for various occasions such as housewarmings, weddings, birthdays, or simply as a thoughtful gift for yourself or loved ones.
Why Choose the JOTO Kiara Mug Set?
This set is not just about functionality, but also about appreciating art in daily life. The handmade nature of each mug reflects a commitment to quality and design that mass-produced items often lack. The interaction of light and color in the glaze creates a stunning look that can change with the surroundings, showcasing a unique property that adds depth to each piece.
Specifications
- Material: Premium ceramic
- Handmade: Yes
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Dimensions:
- Gift Box: Height - 17cm, Length - 16.5cm, Width - 16cm, Weight - 380g
- Gift Bag: Height - 24cm, Length - 36cm, Width - 18cm, Weight - 140g
- Available Colors: Multiple options available including but not limited to: Amber Warm Melting Cup, Quiet Blues Cup, Forest Warm Coffee Cup, and Lazy Cat Cup variations.
Care Instructions
To maintain the beauty and longevity of your JOTO Kiara mugs, it's advised to hand wash them gently with warm soapy water. Avoid using abrasive materials that could scratch the surface. The unique glazing process may result in slight imperfections like small bubbles or color variations, which only add to the charm of your handcrafted pieces.
Experience the Ritual
In a world filled with standardization, the JOTO Kiara Retro Elegant Mug Coffee Cup Set invites you to take a moment to appreciate the art of handmade craftsmanship. It encourages you to slow down and enjoy your favorite beverages with a ritualistic touch of elegance. Bring warmth to your mornings, share moments with friends, or simply indulge in a cozy cup of coffee while embracing life’s small luxuries.
Order Now
Transform your beverage experience and celebrate the art of handmade ceramics with the JOTO Kiara Mug Set. Order yours today and elevate not just your drink, but your entire dining atmosphere!
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
Made for You, Not for Landfill
Every Maija piece is crafted once you order — keeping waste low and quality high.
Pay in full or choose flexible options like Afterpay at checkout. Once confirmed, your order joins our next production run and moves through build → shipping → Sydney quality check → delivery.
You’ll receive friendly updates at every stage — no chasing, no surprises.
What Happens After You Order
The estimated window is shown below and on the product card.
Note: Need it by a specific date? Add it to Order Notes at checkout. If we can’t meet your timeline, we’ll let you know before production begins.
Common Questions
Why does my order have a longer lead time?
Because it’s built and procured just for you — not mass‑produced. This keeps prices fair, reduces waste, and ensures your furniture is freshly finished when it arrives.
Can I cancel or change my order?
Before procurement process starts (typically a few hours after you placed your order) — yes, simply email us. Once in production, materials and labour are already committed to your piece, so changes aren’t possible
Does Buy Now Pay Later work with pre‑orders?
Yes. If you opt to use BNPL, your plan starts at checkout — no deposit, no second charge later. We’ll handle updates from production to delivery.
How do I track my order?
We’ll email/SMS updates at every stage (production, shipment, arrival in NSW, delivery booking). You can also check status anytime via your Order Lookup page.
Do you deliver to multi-storey buildings or tricky access locations?
Yes—tell us in advance so we can allocate the right crew/equipment, note stairs/elevator sizes, parking, etc. Inside/white-glove may incur a fee and must be arranged before dispatch; standard is kerbside.
Loved by real homes
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Nothing here limits your rights under the Australian Consumer Law.
If an item is faulty or not as described, you may be entitled to a repair, replacement, or refund.