RATTAN FURNITURE
RATTAN FURNITURE Santiago Cozy Outdoor Lounge Set
RATTAN FURNITURE Santiago Cozy Outdoor Lounge Set
The Santiago Cozy Outdoor Lounge Set by TZM/Sandalwood is a beautifully crafted combination of style, comfort, and durability, perfect for enhancing your outdoor living experience. Designed with a modern and simplistic aesthetic, this lounge set brings a touch of sophistication to any patio, garden, or balcony space.
Product Features:
- Brand: TZM/Sandalwood
- Model: TZ1104
- Material: High-quality rattan combined with metal for added strength
- Style: Simple and Modern
- Pattern: Art-inspired with a focus on folk customs and master design
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Color Variants:
- Brown
- Khaki
- Black
- Blue
- White
- Big and Wide options available
- Weight: Lightweight for easy movement
- Storage: No additional storage space available
- Removable and Movable: Yes, allowing flexible arrangements
Elegant Design Meets Functionality
The Santiago lounge set features an innovative L-shaped design that allows for easy conversation flow while maximizing your outdoor space. Each piece is handwoven with care to ensure exceptional quality and durability. The rattan material not only exudes a natural elegance but is also designed to withstand the elements, making it ideal for outdoor use.
Comfortable Seating Experience
The sofa chairs are filled with plush sponge cushioning that provides a cozy seating experience, perfect for lounging, reading, or entertaining guests. The armchairs and tea table boast a seamless design that adds to the overall comfort and aesthetics of your outdoor setting.
Customization Options
For those who have specific design needs, we offer custom color options to help you create your perfect outdoor retreat. Whether you prefer a vibrant hue or a muted tone, our customer service team is ready to assist you in selecting the right colors to suit your style.
Easy Maintenance and Care
Maintaining the Santiago lounge set is effortless. The durable rattan is designed to resist fading and weathering while requiring minimal upkeep. A simple wipe down with a damp cloth is all that's needed to keep your furniture looking fresh and clean.
Perfect for Any Outdoor Space
Whether you're hosting a summer barbecue, enjoying a quiet afternoon with a book, or sipping coffee with friends, the RATTAN FURNITURE Santiago Cozy Outdoor Lounge Set is designed to meet your needs. Its stylish look combined with versatile functionality makes it an excellent addition to any outdoor area.
Order Yours Today!
Transform your outdoor living area with the Santiago Cozy Outdoor Lounge Set. With its elegant design and comfortable seating, it is sure to become the centerpiece of your outdoor gatherings. Order now and enjoy a touch of luxury in your backyard!
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
Made for You, Not for Landfill
Every Maija piece is crafted once you order — keeping waste low and quality high.
Pay in full or choose flexible options like Afterpay at checkout. Once confirmed, your order joins our next production run and moves through build → shipping → Sydney quality check → delivery.
You’ll receive friendly updates at every stage — no chasing, no surprises.
What Happens After You Order
The estimated window is shown below and on the product card.
Note: Need it by a specific date? Add it to Order Notes at checkout. If we can’t meet your timeline, we’ll let you know before production begins.
Common Questions
Why does my order have a longer lead time?
Because it’s built and procured just for you — not mass‑produced. This keeps prices fair, reduces waste, and ensures your furniture is freshly finished when it arrives.
Can I cancel or change my order?
Before procurement process starts (typically a few hours after you placed your order) — yes, simply email us. Once in production, materials and labour are already committed to your piece, so changes aren’t possible
Does Buy Now Pay Later work with pre‑orders?
Yes. If you opt to use BNPL, your plan starts at checkout — no deposit, no second charge later. We’ll handle updates from production to delivery.
How do I track my order?
We’ll email/SMS updates at every stage (production, shipment, arrival in NSW, delivery booking). You can also check status anytime via your Order Lookup page.
Do you deliver to multi-storey buildings or tricky access locations?
Yes—tell us in advance so we can allocate the right crew/equipment, note stairs/elevator sizes, parking, etc. Inside/white-glove may incur a fee and must be arranged before dispatch; standard is kerbside.
Loved by real homes
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Nothing here limits your rights under the Australian Consumer Law.
If an item is faulty or not as described, you may be entitled to a repair, replacement, or refund.