ZOK
Damien Sofa
Overview
Embrace comfort and style with the Damien Sofa by ZOK, model B33. This beautifully crafted sofa combines Nordic design principles with functional elegance, perfect for modern living spaces. Available in both double-seat (1.6m) and three-person (2.1m) configurations, it offers versatile seating solutions to suit your home.
Materials and Design
- Fabric Options: Choose from high-tech cloth in Beige T01# or Teddy Brown T10#, or opt for the eco-friendly leather available in multiple colors such as beige E01#, amber E03#, tea green E05#, cyan black E07#. Note: Customized items cannot be returned or exchanged.
- Construction: The Damien features a robust internal frame made from solid wood, ensuring stability and durability. The seating is generously filled with high-quality sponge for supreme comfort.
- Style: With its clean lines and artistic style positioning, the Damien Sofa adds a touch of sophistication to any room.
Specifications
- Colors: Available in various shades including neutral and earth tones, allowing you to find the perfect match for your decor.
- Customization: Tailor the sofa to your preferences—contact customer service for customization options.
- Assembly: This product comes fully assembled for your convenience.
Additional Information
- Size Considerations: Before purchasing, please verify the dimensions of your elevator, stairs, and entrance doors to ensure the sofa can be delivered without issues. The company is not responsible for losses caused by size constraints.
- Care Instructions: Maintain the sofa’s appearance by wiping with a dry or slightly damp cloth. Avoid harsh chemicals to preserve the fabric integrity.
- Quality Assurance: Each sofa undergoes rigorous testing, including checks for harmful substances like formaldehyde, to ensure your safety and satisfaction.
Purchase and Delivery
- Logistics: While we use premium logistics services to handle delivery, please confirm all dimensions prior to purchase to avoid any inconvenience with door sizes or elevator access.
- After-Sales Service: ZOK offers a 15-day no-reason return policy on non-customized, unused products, alongside a one-year warranty covering material and manufacturing defects. For any concerns or issues, our dedicated customer service team is here to assist.
Note
- Color Variance: Due to variations in display settings and lighting conditions, actual product colors may differ slightly from photos. We recommend obtaining fabric samples if color precision is critical.
Enhance your living space with the Damien Sofa—a perfect blend of style, comfort, and quality.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
OUR PROMISES
ETHICAL SHIPPING & SOURCING WITH MAIJA
We're here to answer your questions regarding our shipping timeline.
LOWER CARBON EMISSION
We use LCL (Less than Container Load) shipping to reduce emissions and maximize efficiency by sharing container space with other packages heading the same way.
It’s like the ride-sharing of shipping—affordable and eco-friendly!
We use LCL (Less than Container Load) shipping to reduce emissions and maximize efficiency by sharing container space with other packages heading the same way.
It’s like the ride-sharing of shipping—affordable and eco-friendly!
REDUCE LANDFILL WASTE
Stocking furniture locally might speed up shipping, but it adds to landfill waste. In fact, 95% of 30,000 tonnes of furniture waste—mostly low-quality, overproduced flat-pack items—ends up in landfills.
We do things differently. By sourcing only what you order, we avoid excess stock, cut costs, and reduce our environmental footprint. Less waste for the planet, more savings for you.
HONOUR THE MAKERS
Some brands lose quality by switching suppliers to boost profits.
At maija, we work with skilled artisans and proudly keep their names on every piece. It’s more than furniture—it’s about connecting you to the makers and celebrating their craftsmanship!
Note: A.B. means 'Anonymous Buyer'
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