HOMESIDE
HOMESIDE Ice Blue Teapot Set
The HOMESIDE Ice Blue Teapot Set encapsulates the essence of modern tea service with its pristine and functional design, ideal for enhancing the tea-drinking experience.
Product Details:
- Material: Crafted from heat-resistant high borosilicate glass, known for its durability and clarity.
- Handmade: Each piece is meticulously handmade, emphasizing craftsmanship and quality.
- Color: The set features a stunning ice blue color, adding a touch of elegance to its appearance.
Set Configurations:
- Teapot, Teacup, Tray: Available in various set configurations including three-piece (1 pot, 2 cups), four-piece (1 pot, 2 cups + tray), five-piece (1 pot, 4 cups), and six-piece (1 pot, 4 cups + tray) sets, catering to different needs and preferences.
Features:
- Heat Resistance: Suitable for use with electric ceramic stoves; not recommended for open flame.
- High Filtration: Equipped with filters that efficiently sieve fine tea leaves, ensuring clarity and purity in each pour.
- Design: The teapot showcases a retro style with exquisite transparency that not only serves functional purposes but also acts as a decorative piece.
Instructions for Use:
- This teapot can be used on induction cookers, dishwashers, and within disinfection cabinets, ensuring versatility in handling and maintenance.
Product Dimensions:
- Teapot: Approximately 20cm in width and 19.5cm in height.
- Teacups: Each cup is about 4.5cm high and 7cm wide.
Customer Information:
- Shipping: Dispatched within 48 hours under regular conditions. Special orders have specific timelines.
- Color Variance: Authentic product images are provided, though slight variations due to lighting or display settings may occur.
- Logistics: Free shipping to most areas, with additional charges for remote regions. Collaboration with multiple logistics providers ensures flexibility in delivery options.
This teapot set not only makes a practical choice for tea enthusiasts but also serves as a beautiful gift option, blending functionality with aesthetic appeal to enhance any kitchen or dining setting.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
OUR PROMISES
Note: A.B. means 'Anonymous Buyer'
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