kawatani
KAWATANI Japanese Ceramic Cute Coffee Mug
The KAWATANI Japanese Ceramic Cute Coffee Mug with Glass is a charming addition to any coffee lover's collection, blending traditional Japanese craftsmanship with a playful design.
Product Specifications:
- Brand: KAWATANI
- Material: Porcelain
- Style: Japanese
-
Color Options:
- Blue bottom dancing black bear cup
- Small triangle dancing black bear cup
- Capacity: Not specified
- Quantity: 1
Features:
- Design: Each mug features a unique cartoon illustration of a dancing black bear, available in various designs that add a touch of whimsy and delight.
- Craftsmanship: Hand-painted with meticulous attention to detail, showcasing the skilled artistry involved. The nature of handmade items means each piece is unique, with possible variations in color and pattern.
- Functionality: Suitable for use in microwave ovens, sterilization cabinets, ovens, and even inkstone washing machines, making it a versatile choice for everyday use.
Care Instructions:
- Handling: Due to the hand-painted nature and the ceramic's frosted texture, handle with care to avoid scratches and preserve the artistic detailing.
- Cleaning: It is recommended to wash gently by hand, avoiding abrasive sponges or harsh detergents that could damage the hand-painted designs.
Additional Information:
- Packaging: Comes in a standard color box, making it an ideal gift for various occasions like birthdays, housewarmings, or as a delightful addition to your own collection.
- Quality Assurance: While each piece is crafted to high standards, minor imperfections such as small holes or slight bumps are inherent to the ceramic firing process and should not be considered defects.
Purchase Notes:
- Gifts: As part of a special promotional offer, purchasing up to certain amounts may qualify you for complimentary gifts like spoons, saucers, or bowls, enhancing the value of your purchase.
- Customer Service: The KAWATANI brand is committed to customer satisfaction, offering excellent post-purchase support and a straightforward return policy for any issues.
Embrace the blend of functionality and playful art with the KAWATANI Japanese Ceramic Cute Coffee Mug, perfect for daily use or as a special gift to someone who appreciates fine ceramics with a touch of joy.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
OUR PROMISES
Note: A.B. means 'Anonymous Buyer'
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