LIVINGPLUS Decorative Desktop Storage Tray

LIVINGPLUS Decorative Desktop Storage Tray

Care Instructions

UPKEEP

Q: Is there a warranty?
A: From the time of receipt, the warranty period is six months for non-human damage.

Q: What should I do if the shipping cost is too expensive?
A: Our store promises to guarantee the price for 30 days from the time of receipt.

Q: Can I wait for notification of shipment?
A: Free warehousing is available for 180 days. Inventory is not guaranteed after timeout.

Q: Is the package installed?
A: All products need to be installed by yourself. If required during the installation process, contact us at any time.

Material Care

PAINT CURING

Avoid exposing items to the sun for long periods of time and keep them away from heating sources and air conditioning outlets. Ensure a stable dry humidity and avoid high temperatures (0°C or above) which may cause heat marks or paint damage. Use a heat-proof mat for hot drinks or food.

Cleaning and maintenance: For daily cleaning, please use a rag and clean water to wipe it clean. Avoid scratching the furniture surface with sharp objects.

Disclaimer

The size of the product is measured manually, and the industry error value is ±3cm. The actual product shall prevail.

Product pictures are taken in kind but may vary due to factors such as shooting technology and display parameters. Please refer to the actual product.

We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.

For more information on how to begin a return and return limitations please visit our Returns Policy page.

Delivery Times

• Delivery times vary based on the destination and shipping service selected at checkout.
• Customers will be notified of any delays affecting their shipment.
• If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.

Packaging

• Orders are securely packaged to ensure safe transit and delivery.
• Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.

Shipping Restrictions

• Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
• Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.

Undeliverable Items

• If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.

Lost Shipments

• If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.

Customer Support

For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.

Commitment to Excellence

We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!

Maija is based in Wetherill Park, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.