NAMO
NAMO Snow House Antibacterial Chopsticks
The NAMO Snow House Antibacterial Chopsticks set offers a blend of modern art design and functional elegance, perfect for enhancing your dining experience. This set is ideal for everyday use or as a thoughtful gift due to its stylish presentation and practical features.
Product Details:
- Brand: Namo
- Item Number: NM4027
- Material: PET alloy with antibacterial properties
- Style: Cute
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Packaging Options:
- Type A, B, C Packaging: Each offers a unique style and presentation.
- Gift Box Options: Red, Beige, Black, each containing 4 pairs of chopsticks and 4 vinegar plates.
- Chopsticks Size: Length 24cm
- Vinegar Dish Size: Length 8.5cm x Width 6cm x Height 1.8cm
- Packaging Size: Length 30cm x Width 26.5cm x Height 3.8cm
Features:
- Antibacterial Material: Infused with silver ions for hygiene, the chopsticks resist bacterial growth, enhancing safety and durability.
- High-Temperature Resistance: Designed to withstand high temperatures without deforming.
- Aesthetic Appeal: Each set features a charming "Snow House" theme, perfect for festive occasions or daily use.
Care Instructions:
- First Use: Recommended to soak in warm water for 10-15 minutes and clean with a soft rag before first use.
- Cleaning: Suitable for washing with cold or warm water. Avoid strong alkaline detergents and excessive heat in dishwashers or disinfection cabinets.
Brand Promise:
- Namo's Commitment: Emphasizes elegance and simplicity, leading trends in home decor with a focus on quality and design.
- Customer Service: Offers excellent support and a satisfaction guarantee, with provisions for easy returns and exchanges.
Usage Tips:
- Avoid Rough Handling: To maintain the integrity of the chopsticks, avoid using them with rough or sharp objects and keep them out of direct sunlight.
- Storage: Store in a cool, dry place to prevent any damage or deterioration.
This set not only serves as a functional kitchen tool but also acts as a decorative element, bringing a touch of sophistication to your table setting. Whether for personal use or as a gift, the NAMO Snow House Antibacterial Chopsticks set reflects a fusion of tradition and modernity, ensuring both style and functionality.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
OUR PROMISES
Note: A.B. means 'Anonymous Buyer'
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