softserve
SOFTSERVE Apple Ceramic Mug
SOFTSERVE Apple Ceramic Mug
Product Overview
Brand: SoftServe
Material: Ceramic
Capacity: 301mL to 400mL
Pattern: Cartoon Animation
Style: American
Origin: Mainland China
Popular Elements: Retro
Color Classification: Milk Apple, Milk Apple (Pre-sale), Black and White Apple, Pink Apple, Half Pear
Price Range: 80 yuan or more
Applicable Objects: Adults and General Public
Tea Tableware Craftsmanship: Pure Handmade
Product Dimensions
Cup Height: 10.8cm
Width with Handle: 12.6cm
Diameter: 7cm (Capacity 370ml)
Product Features
The SOFTSERVE Apple Ceramic Mug features a charming cartoon animation design that adds a playful touch to your beverage experience. Crafted from high-quality ceramic with a rounded thick handle, this mug blends aesthetics with functionality.
The craftsmanship lends a unique feel with subtle hand-made variations in curvature and glaze color. Please note that some small imperfections such as black spots may occur due to the manual production process but do not affect the mug's usability.
Usage & Care
This product is safe for microwave use, although prolonged exposure in a microwave is not recommended. For best results, hand wash with care.
Shipping & Delivery
- Orders ship in the order of payment, generally within 3-4 working days. Pre-sale items will have their delivery times specified accordingly.
Customer Service
Please inspect the outer box for any damages upon delivery. If products are damaged, please reject the delivery. Returns due to human damage are not accepted.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
*Pre-Order Item
This item is available for pre-order, which means it’s currently on its way to our warehouse and will be dispatched within the timeframe stated on the product page. When pre-ordering one of these items, you're ensuring that you are among the first to receive the product when it becomes available.
Standard Delivery
Your order will be delivered via Standard Delivery — our fast and cost-effective service for most items. Delivery is to the ground floor or front door only.
Learn more about our shipping policy.
Multiple Items & Delivery Cost
If your order includes multiple items, we may send them separately to get them to you faster. To check delivery costs to your area, simply add items to your cart and view the cart page for a quote.
Returns
Changed your mind? No worries. You can return your item within 30 days for a store credit, unless your order included Purchase Protection — in that case, you’ll be covered under our extended protection policy.
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
Made for You, Not for Landfill
Every Maija piece is crafted once you order — keeping waste low and quality high.
Pay in full or choose flexible options like Afterpay at checkout. Once confirmed, your order joins our next production run and moves through build → shipping → Sydney quality check → delivery.
You’ll receive friendly updates at every stage — no chasing, no surprises.
What Happens After You Order
The estimated window is shown below and on the product card.
Note: Need it by a specific date? Add it to Order Notes at checkout. If we can’t meet your timeline, we’ll let you know before production begins.
Common Questions
Why does my order have a longer lead time?
Because it’s built and procured just for you — not mass‑produced. This keeps prices fair, reduces waste, and ensures your furniture is freshly finished when it arrives.
Can I cancel or change my order?
Before procurement process starts (typically a few hours after you placed your order) — yes, simply email us. Once in production, materials and labour are already committed to your piece, so changes aren’t possible
Does Buy Now Pay Later work with pre‑orders?
Yes. If you opt to use BNPL, your plan starts at checkout — no deposit, no second charge later. We’ll handle updates from production to delivery.
How do I track my order?
We’ll email/SMS updates at every stage (production, shipment, arrival in NSW, delivery booking). You can also check status anytime via your Order Lookup page.
Do you deliver to multi-storey buildings or tricky access locations?
Yes—tell us in advance so we can allocate the right crew/equipment, note stairs/elevator sizes, parking, etc. Inside/white-glove may incur a fee and must be arranged before dispatch; standard is kerbside.
Loved by real homes
Join thousands of Australian customers who’ve chosen made‑to‑order pieces that last. Reviews appear below from verified purchasers.
Recently viewed products
Products similar to those you've recently viewed