maija
SOREMO Milky Ceramic Mug
Product Description:
Introducing the SOREMO Milky Ceramic Mug, a perfect blend of artistry and practicality, designed to elevate your drinking experience. Crafted from food-grade ceramic, this mug showcases a unique Korean style with a charming grid pattern that adds a touch of elegance to your daily routine. Available in a variety of colours, including Melon Spots A, Cocoa Spots B, and Cream Checkerboard C, each mug is a testament to meticulous craftsmanship and thoughtful design.
Key Features:
- Brand: SOREMO
- Material: High-quality ceramic
- Capacity: 201mL - 300mL
- Pattern: Grid
- Style: Korean
- Origin: Mainland China
- Popular Elements: Colorful designs
-
Color Options:
- Melon Spots A
- Cocoa Spots B
- Cream Checkerboard C
- Melon Spots A + Cream Silicone Cover
- Cocoa Spots B + Cream Silicone Cover
- Cream Checkerboard C + Cream Silicone Cover
- Handmade: Yes, each mug is a unique piece of art
- Craftsmanship: Underglaze color / decal and glaze techniques
Additional Information:
- Design: The mug and handle are purely handmade, with possible variations in height and coloring due to the handcrafted nature. Borders are hand-painted, resulting in delightful imperfections that add character.
- Durability: Heat-resistant, microwave safe, and dishwasher safe (except for the checkerboard model).
- Care Instructions: Note that hand-painted handles may have uneven edges or irregularities, and the ink splashing process results in random spot patterns. These are not defects but rather charming features of handmade pottery.
- Patent: This product has a complete appearance design patent (Patent number: 202030636536.9). Infringement will be pursued.
Dimensions:
- Height: 90mm
- Diameter: 80mm
Experience the SOREMO Difference:
SOREMO celebrates the collision of different materials and the inspiration of natural gifts, finding a balance between artistry and practicality. Embrace the beauty of handmade ceramics and add a touch of elegance to your home with the SOREMO Milky Ceramic Mug.
For any inquiries or to request gift bags for orders of more than two pieces, please contact customer service.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
OUR PROMISES
Note: A.B. means 'Anonymous Buyer'
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