maija
SOREMO Water Reflection Cup
SOREMO Water Reflection Cup
Product Description:
Introducing the SOREMO Water Reflection Cup, a masterpiece of crystal glass craftsmanship that embodies the elegance of French style with a touch of retro charm. This handmade whiskey cup features a unique water wave pattern, available in both white and blue, making it a perfect addition to your drinkware collection.
Key Features:
- Brand: SOREMO
- Material: Crystal glass
- Capacity: 201mL - 300mL
- Style: French
- Popular Elements: Retro design
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Color Options:
- Water Wave White
- Water Wave Blue
- Item Number: G9470
- Source of Main Picture: Self-made real picture
- Number: 1 per package
- Cup Type: Whiskey cup
- Handmade: Yes, each cup is a unique piece
Additional Information:
- Design: The Water Reflection Cup is meticulously handcrafted, resulting in slight variations in size, texture, and color. These imperfections add to the cup's unique charm and artistic appeal.
- Durability: This cup is not heat-resistant and can withstand a maximum temperature of 60°C. Pouring hot water may cause damage.
- Care Instructions: Due to its handmade nature, the cup may have minor scratches, bubbles, or pitted spots. These are not considered defects but are inherent to the artisanal process.
Dimensions:
- Height: 100mm
Important Notes:
- Customer Service Hours: 9:00 AM - 11:00 PM
- Color Variation: All product images are independently shot. Variations in lighting and monitor settings may cause slight color differences. Please understand before purchasing.
- Handmade Products: Expect minor imperfections such as scratches, bubbles, or uneven glaze. These are part of the handmade process and do not affect the product's quality.
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Shipping and Handling:
- Large or fragile items should be inspected upon delivery.
- Contact customer service within 48 hours if any damage is found.
- For international shipping or deliveries to Hong Kong, Macao, and Taiwan, please inform customer service for reinforced packaging.
- Our responsibility extends to the transfer center; damage beyond this point is not covered.
Experience the SOREMO Difference:
SOREMO celebrates the blend of natural inspiration and practical artistry. The Water Reflection Cup is a testament to this philosophy, offering a unique drinking experience that combines elegance with retro charm. Add this exquisite piece to your collection and enjoy the artistry of handmade crystal glass.
Return Policy
We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.
For more information on how to begin a return and return limitations please visit our Returns Policy page.
Shipping Policy
Shipping Policy for maija.com.au
Introduction
At maija.com.au, we are committed to providing an exceptional shopping experience from order placement to delivery. This shipping policy outlines our processes, responsibilities, and customer expectations for a smooth delivery experience.
Order Processing
- Standard orders are processed and dispatched within 48 hours of purchase, excluding weekends and public holidays.
- Expedited orders are prioritized and dispatched within 24 hours.
Tracking Information
- Tracking details, including carrier information and shipment status, are shared within 12 hours of dispatch via email or SMS.
Delivery Times
- Delivery times vary based on the destination and shipping service selected at checkout.
- Customers will be notified of any delays affecting their shipment.
- If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.
Packaging
- Orders are securely packaged to ensure safe transit and delivery.
- Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.
Shipping Restrictions
- Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
- Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.
Undeliverable Items
- If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.
Lost Shipments
- If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.
Customer Support
For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.
Commitment to Excellence
We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!
Product Origin
Maija is based in Sydney, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.
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Note: A.B. means 'Anonymous Buyer'
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