SOREMO Transparent Flower Mug

Brand: SOREMO

Product Specifications:

• Material: Heat-resistant glass
• Capacity: 301mL (inclusive) - 400mL (inclusive)
• Style: Korean
• Origin: Mainland China
• Popular Elements: Colorful
  
  • Note: Purchase 2 or more for a gift bag (contact customer service)
• Source of Main Picture: Self-made pictures
• Applicable People: The general public
• Handmade: Yes

Product Description:

Introducing the SOREMO Transparent Flower Mug, a beautiful and practical addition to your home. Made from high borosilicate glass, this mug is heat-resistant and safe for food contact. The Sunflower Glass Mug features a unique and vibrant design that adds a touch of spring vitality to your day.

Key Features:

• Material Analysis:

  • Made from high-quality, food contact grade heat-resistant borosilicate glass.
  • The combination of different materials and the inspiration from natural gifts aim to balance artistry and practicality.

• Design:

  • Each piece is handmade, giving it a unique character with potential minor imperfections like bubbles, water ripples, and hand marks.
  • The colorful, childlike lines and patterns are inspired by stick figure style lines, making each mug a joyful addition to your kitchen.

• Durability:

  • Heat-resistant and suitable for boiling water, heated coasters, microwave ovens, and dishwashers. Not suitable for ovens.

Important Notes:

• Handmade Nature: The shape of handmade glass may not be completely accurate, with deviations in angles, arcs, etc. Expect natural imperfections like bubbles, firing spots, and minor surface marks.
• Color Variation: Due to different lighting and monitors, there may be slight color differences. If you are particular about color consistency, please consider this before purchasing.
• Customer Service: For any issues, please contact customer service within 48 hours of receiving the product for a satisfactory resolution.
• Shipping: For international or long-distance shipping, inform customer service for reinforced packaging. Our store takes responsibility for damage during shipping to the transfer center. Report any damage within 48 hours of receipt.

Enjoy the artistry and practicality of the SOREMO Transparent Flower Mug. A perfect blend of vibrant design and everyday functionality, adding joy and color to your life.

We offer 14 day returns for quality-related issues. We hope you love your purchase but in the event that you would like to make a return due to non-usage related issues, we can certainly help. Our team works to source and design the best quality pieces.

For more information on how to begin a return and return limitations please visit our Returns Policy page.

Delivery Times

• Delivery times vary based on the destination and shipping service selected at checkout.
• Customers will be notified of any delays affecting their shipment.
• If you have a specific delivery deadline (e.g., due to holidays, moving dates, etc.), please include this information in the "Order Note" section at checkout. If we cannot accommodate the request, we will notify you promptly. However, if no such notification is provided in the "Order Note" section, we will not be responsible for any redirection costs of your order.

Packaging

• Orders are securely packaged to ensure safe transit and delivery.
• Eco-friendly materials are used wherever possible, aligning with our commitment to sustainability.

Shipping Restrictions

• Some items may have delivery restrictions due to size, weight, or regional availability. Customers will be notified at checkout or contacted promptly if an issue arises.
• Some glassware, ceramics, and mirrors may not be eligible for expedited air shipping. Please contact customer service before placing an order to confirm shipping options and prevent unexpected delays.

Undeliverable Items

• If an item cannot be delivered to the provided address, customers will be contacted to arrange an alternative delivery method or pickup. If the customer's location is not within our shipping routes, they will be notified within 7 days of placing the order. Customers can then choose to either keep the order and pick it up at a designated pickup location or cancel the order for a full refund.

Lost Shipments

• If a shipment is lost in transit or delayed beyond the estimated delivery time (excluding pre-orders), we will investigate and provide updates promptly. A replacement will be processed as soon as possible. If you would like to cancel your order, you need to notify us prior to the dispatch of the replacement.

Customer Support

For questions or concerns about shipping, please contact our customer support team at support@maija.com.au. Our team is here to assist with prompt and professional service.

Commitment to Excellence

We are dedicated to providing a hassle-free and enjoyable shopping experience. Thank you for choosing maija.com.au for your home and lifestyle needs!

Maija is based in Wetherill Park, NSW. All items ship from here, or our international warehouses in Shenzhen, Zhejiang, Ho Chi Minh City, etc.